Terms of Service – VOUGEA Luxe Cosmetics

Welcome to VOUGEA Luxe Cosmetics. By accessing our website and purchasing our products, you agree to the following Terms of Service:

1. General Conditions

  • VOUGEA Luxe reserves the right to update, change, or replace any part of these terms by posting updates on the site.

  • Your continued use of the website constitutes acceptance of those changes.

2. Online Store Terms

  • By agreeing to these terms, you confirm you are at least the age of majority in your region.

  • You may not use our products for unlawful purposes.

3. Products & Services

  • We strive to display accurate product images and descriptions. However, colors may vary slightly based on screens.

  • All products are cruelty-free, GMO-free, and formulated without parabens or harmful chemicals.

4. Orders & Payments

  • Prices are listed in USD unless otherwise specified.

  • We reserve the right to refuse any order placed with us.

  • Payment information must be accurate and authorized by the account holder.

5. Shipping & Delivery

  • Orders are processed within 1–3 business days.

  • VOUGEA Luxe is not responsible for delays caused by customs, natural events, or shipping providers.

6. Returns & Refunds

  • Returns are accepted on unopened, unused products within 30 days.

  • See our Refund Policy for full details.

7. Intellectual Property

  • All content on this website—including logos, product names, images, and text—is the property of VOUGEA Luxe Cosmetics and may not be used without permission.

8. Limitation of Liability

  • VOUGEA Luxe is not liable for allergic reactions or misuse of products. Always perform a patch test prior to full use.

9. Governing Law

  • These Terms are governed by and construed in accordance with the laws of the United States.

Returns & Refunds — FAQs

What is your return window?
Unopened and unused items can be returned within 30 days of delivery.
Can I return opened cosmetics?
Due to hygiene and safety regulations, opened or used cosmetics are not returnable.
My order arrived damaged or incorrect—what do I do?
Contact us within 48 hours of delivery with photos of the issue and your order number. We’ll send a replacement or issue a full refund.
How do I start a return?
Email support@voguealuxecosmetics.com with your order number and reason for return. We’ll share the return instructions after approval.
Who pays for return shipping?
Customers are responsible for return shipping unless the return is due to our error (damaged, defective, or incorrect item).
When will I receive my refund?
Refunds are processed to your original payment method within 5–7 business days of us receiving the return.
Are shipping fees refundable?
Original shipping fees are non-refundable.