Refund Policy – VOUGEA Luxe Cosmetics
At VOUGEA Luxe Cosmetics, we stand behind the quality of our cruelty-free, GMO-free beauty products. If you are not fully satisfied with your purchase, we are here to help.
Refund Eligibility
-
Unopened & Unused Products: Refunds are available on products returned within 30 days of delivery.
-
Non-Returnable Items: Due to hygiene and safety regulations, opened or used cosmetics cannot be returned.
-
Damaged or Incorrect Orders: If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos. We’ll send a replacement or issue a full refund.
Process
-
Contact us at support@voguealuxecosmetics.com with your order number and details.
-
Once approved, we’ll provide return instructions.
-
Refunds are processed to your original payment method within 5–7 business days of receiving your return.
Additional Notes
-
Original shipping fees are non-refundable.
-
Customers are responsible for return shipping costs, unless the return is due to our error.
-
Sale items, gift cards, and promotional bundles are final sale.
✨ By shopping VOUGEA Luxe, you support luxury clean beauty without compromise.