FAQ-Frequently Asked Questions

1. Are VOUGEA Luxe products cruelty-free?

Yes. Every VOUGEA Luxe product is 100% cruelty-free. We never test on animals at any stage of production, and we only partner with suppliers that share our ethical values.

2. Are your products GMO-free?

Absolutely. All of our formulas are made with GMO-free ingredients. We believe in transparency and purity, which is why we carefully source clean botanicals and safe, non-toxic actives.

3. Are VOUGEA Luxe products vegan?

Many of our products are vegan-friendly. Please check each product page for specific vegan labeling.

4. Do you use parabens, sulfates, or phthalates?

No. Our products are free from parabens, sulfates, phthalates, synthetic fragrances, and harsh chemicals.

5. What skin types are your products suitable for?

Our formulations are developed to be gentle and suitable for all skin types, including sensitive skin. Always patch test before first use.

6. Do you ship internationally?

Yes! We proudly ship worldwide. Shipping rates and times may vary depending on your location (see our Shipping Policy below).

7. What is your return policy?

We accept returns of unopened and unused products within 30 days of purchase. Due to hygiene reasons, opened cosmetics are non-returnable. Please see our Returns Policy for full details.

8. How long will it take to receive my order?

Orders are typically processed within 1–3 business days. Delivery times vary based on shipping method and destination. You’ll receive tracking information once your order ships.