FAQ-Frequently Asked Questions

Are VOUGEA products vegan?
Many are, but not all. Vegan items are labeled on their product pages. When a product isn’t vegan, we call out any animal-derived ingredients.

Are VOUGEA products cruelty-free?
Some products are cruelty-free, but not all. The status is shown on each product page. If you prefer cruelty-free only, look for the badge before adding to cart.

How can I shop only vegan or cruelty-free?
Use the badges on each PDP and (if available) the collection filters. If you’re unsure, email info@vougea.com with the product link

Where can I view full ingredients?
On each product page under Ingredients. We list complete INCI names.

What if I think a product was mislabeled?
Tell us within 48 hours of delivery at support@vougea.com with your order number and a screenshot—we’ll fix it.

What’s your return policy?
See Returns & Refunds below. Unopened/unused items are returnable within 30 days (exclusions apply).