Our Standards

Luxury made clear. Thoughtful formulas, honest labeling, and transparency—always.

Ingredient Transparency

We list full INCI ingredient names on every product page. If you have sensitivities, check the full list before purchasing or email support@vougea.com.

Vegan & Cruelty-Free Disclosure

Many VOUGEA formulas are vegan and/or cruelty-free, but not all.
Each product page clearly shows badges for Vegan and Cruelty-Free when applicable. When a product is not vegan, we call out animal-derived ingredients (e.g., beeswax, carmine, lanolin, collagen). When an item is not labeled cruelty-free, we say so.

Testing & Safety

All products meet applicable cosmetic safety requirements. Patch-test first if you’re new to an ingredient and discontinue use if irritation occurs.

Claims & Proof

We avoid over-promising. Benefits are described plainly and we publish clarifying notes where needed.

Sustainability & Packaging

We prioritize recyclable materials where possible and are improving over time. Details appear on each product page.

Questions? Email Info@vougea.com and we’ll help you choose confidently.

Returns & Refunds — FAQs

What is your return window?
Unopened and unused items can be returned within 30 days of delivery.
Can I return opened cosmetics?
Due to hygiene and safety regulations, opened or used cosmetics are not returnable.
My order arrived damaged or incorrect—what do I do?
Contact us within 48 hours of delivery with photos of the issue and your order number. We’ll send a replacement or issue a full refund.
How do I start a return?
Email support@voguealuxecosmetics.com with your order number and reason for return. We’ll share the return instructions after approval.
Who pays for return shipping?
Customers are responsible for return shipping unless the return is due to our error (damaged, defective, or incorrect item).
When will I receive my refund?
Refunds are processed to your original payment method within 5–7 business days of us receiving the return.
Are shipping fees refundable?
Original shipping fees are non-refundable.